Account Recovery
In order to recover your account, we require the below information.
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30 Day Money-Back Guarantee
We're so confident that you won't want to leave Total Password, we'll give you your money back if you do. No questions asked.
During the first 30 days, if you decide Total Password isn't for you, we'll refund your subscription fees in full. Your satisfaction is our top priority, and we’re so confident that you’ll be pleased with our services:
- How easy it is to protect your devices
- 24x7 customer phone support available
For full information on our Refund and Cancellation Policy including how to cancel please click here.
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Auto-Renew Policy
Our continuous protection service allows us to ensure you are fully protected from harmful threats & viruses with an uninterrupted service.
We often offer promotional discounts and special introductory offers to new customers during their initial subscription term. These special offers and introductory offers are available to new customers only and are valid for the initial subscription term only.
You will receive an email reminder at least 30 days before your renewal charge takes place, notifying you of the charge date along with any applicable changes.
At the end of each subscription period we will auto-renew your subscription for another term (until you cancel) by charging your payment method on file at the then current regular rate.
The current regular rate for our annual Password Manager is £119 (inc. VAT), which is subject to change, details of which can be found here. If you wish to opt-out of the automatic renewal you can do so within the billing section of your account, alternatively you can speak with our billing department should you require assistance.
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